Welcome to Alruhaa. By using our website (www.alruhaa.com) and placing an order, you agree to our Terms & Conditions. Please read them carefully.
1. General
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These Terms govern your use of our website and purchases from Alruhaa.
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We may update or change these Terms at any time. Continued use of our website means you accept the updated Terms.
2. Products & Orders
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All products are subject to availability.
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We make every effort to display accurate product details, descriptions, and images. However, slight variations may occur.
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We reserve the right to cancel any order if we are unable to fulfill it.
3. Pricing & Payment
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All prices are in Pakistani Rupees (PKR).
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Payments can be made via Cash on Delivery (COD), Bank Transfer, or other methods provided on our website.
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You agree to provide correct billing and shipping details when placing an order.
4. Shipping & Delivery
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We offer Free Shipping across Pakistan.
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Orders are usually delivered within 3–7 working days, depending on your location.
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Delivery times are estimates and may vary due to courier delays or unforeseen events.
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We are not responsible for delays once the parcel is handed over to the courier company.
5. Returns & Exchanges
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Returns/exchanges are accepted within 7 days of delivery (conditions apply).
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Items must be unused, in original packaging, and with tags intact.
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Perfumes that are opened/used cannot be returned due to hygiene reasons.
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For return/exchange requests, please contact us at [your email/phone number].
6. Intellectual Property
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All content (logo, images, text, designs) is the property of Alruhaa and cannot be copied or used without permission.
7. Limitation of Liability
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We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.
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Our liability is limited to the purchase amount of the product.
8. Governing Law
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These Terms are governed by the laws of Pakistan.
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Any disputes shall be subject to the exclusive jurisdiction of the courts of Pakistan.