Welcome to Alruhaa. Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following information when you interact with our website:
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Personal details (name, email, phone number, billing/shipping address).
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Payment information (processed securely through our payment providers – we do not store card details).
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Account login information (if you create an account).
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Information collected automatically (IP address, browser type, device information, browsing behavior).
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders.
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Communicate with you about your purchase or inquiries.
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Send promotional emails (only if you’ve opted in).
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Improve our website, products, and services.
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Prevent fraud and ensure secure transactions.
3. Sharing Your Information
We do not sell your personal data.
We only share information with trusted third parties, such as:
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Payment processors (for secure transactions).
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Shipping companies (to deliver your order).
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Service providers (for website hosting, analytics, and marketing).
4. Cookies & Tracking
Our site uses cookies to improve your browsing experience, such as:
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Remembering items in your cart.
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Understanding how you use our site.
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Offering personalized recommendations.
You can disable cookies in your browser, but some features may not work properly.
5. Data Security
We use industry-standard encryption and security measures to protect your data. However, no online method is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
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Access, update, or delete your personal data.
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Opt out of marketing communications.
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Request information about how your data is used.
7. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect their information.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with the updated date.