Terms Of Services

Terms of Service – AL RUHAA

Welcome to AL RUHAA. These Terms of Service (“Terms”) govern your access to and use of the AL RUHAA website, including all content, features, and services offered through it (collectively, the “Site”). By accessing or using our Site, you agree to comply with and be bound by these Terms.


1. Acceptance of Terms

By using this Site, you confirm that you have read, understood, and agree to be bound by these Terms along with our Privacy Policy.
If you do not agree with any part of these Terms, please discontinue using our Site immediately.


2. Products and Services

AL RUHAA offers a curated selection of perfumes and clothing for customers in Pakistan.
We make every effort to ensure that product descriptions, images, and pricing are accurate. However, minor variations or errors may occur. We reserve the right to update, modify, or discontinue products at any time without prior notice.


3. Ordering and Payment

When placing an order on AL RUHAA, you agree to provide accurate, complete, and current information.
We currently operate within Pakistan only and offer Cash on Delivery (COD) as our primary payment method.
Orders are subject to confirmation and availability.


4. Shipping and Delivery

Delivery timelines, shipping charges, and courier-related details are outlined in our Shipping Policy.
While we aim to deliver orders promptly, delays may occur due to unforeseen circumstances beyond our control.


5. Returns and Refunds

Please review our Return & Refund Policy for complete information regarding returns, exchanges, and eligibility conditions.
AL RUHAA reserves the right to accept or reject return requests based on policy compliance.


6. Intellectual Property

All content available on this Site, including but not limited to text, images, logos, product designs, and graphics, is the property of AL RUHAA and is protected under applicable intellectual property laws.
Unauthorized use, reproduction, or distribution of any content from this Site is strictly prohibited.


7. User Conduct

By using our Site, you agree not to:

  • Engage in unlawful, abusive, or harmful activities

  • Provide false or misleading information

  • Attempt to disrupt the Site’s security or functionality

  • Misuse the Site for fraudulent purposes

Violation of these Terms may result in suspension or termination of access to our services.


8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.


9. Termination of Access

AL RUHAA reserves the right to suspend or terminate access to the Site at its sole discretion, without prior notice, if a user violates these Terms or misuses our services.


10. Changes to Terms

We may revise these Terms at any time. Any changes will take effect immediately upon being posted on the Site.
Continued use of the Site indicates your acceptance of the revised Terms.


11. Contact Information

If you have any questions or concerns regarding these Terms, please contact us:

📧 Email: alruhaaa@gmail.com
📱 WhatsApp: 0339-1375859
🌐 Website: https://alruhaa.com/


Thank you for choosing AL RUHAA.
We appreciate your trust and look forward to serving you with quality products and reliable service.